Privacy Policy – 77td Platform

77td ("we", "us", "our") operates the online betting and casino platform accessible at 77td.net (the "Platform"). This Privacy Policy applies to all users who register an account, access the Platform as a guest, or otherwise interact with 77td's services — including players in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, and across Pakistan.

77td is committed to protecting the personal data of its users and handling all information with transparency, integrity, and in compliance with applicable data protection standards. By registering a 77td account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.

77td collects and processes the following categories of personal data in connection with the operation of the Platform:

Identity and Contact Data:

• Full legal name as it appears on government-issued identification;
• Date of birth (required for age verification);
• Pakistani CNIC (Computerised National Identity Card) number and document image where KYC verification is required;
• Registered mobile number (including Pakistani numbers linked to JazzCash or Easypaisa accounts);
• Email address where provided during registration or support contact;
• Residential address, including city (e.g., Karachi, Lahore, Islamabad) and postal code.

Financial Data:

• Payment method identifiers (JazzCash account number, Easypaisa account number, or bank account details for HBL, UBL, Meezan Bank, Bank Alfalah, or other approved methods);
• Transaction records including deposit amounts, withdrawal requests, and PKR balance history;
• Source of funds documentation where required for compliance review.

Platform Usage Data:

• Betting and gaming activity — including markets accessed, stakes placed, games played, and outcomes;
• Login timestamps, session durations, and device information;
• IP address and geographic location data derived from network connection;
• Browser type, operating system, and device identifiers;
• Responsible gaming limit settings and self-exclusion requests recorded in your 77td account.

Communications Data:

• Content of messages sent to or received from 77td's support team;
• Records of disputes, complaints, and their resolutions.

77td collects personal data through the following means:

• Direct input by users: Information you provide when registering a 77td account, completing KYC verification, making deposits or withdrawals, setting responsible gaming limits, or contacting 77td support;
• Automated technical collection: Device data, IP addresses, session logs, and cookie-based tracking data collected automatically when you access the Platform;
• Third-party verification services: Identity and age verification data obtained from licensed third-party KYC and AML (Anti-Money Laundering) service providers in connection with 77td's compliance obligations;
• Payment processors: Transaction confirmation data received from JazzCash, Easypaisa, and banking partners upon processing of deposit or withdrawal instructions.

77td processes your personal data for the following purposes:

• Account management: Creating, maintaining, and administering your 77td account, including login authentication and account security;
• Service delivery: Processing bets, settling results, facilitating casino game access, and managing PKR deposits and withdrawals;
• Identity verification and KYC compliance: Verifying that you meet 77td's age (18+) and identity requirements and satisfying applicable AML obligations;
• Fraud prevention and security: Detecting, investigating, and preventing fraudulent activity, money laundering, and prohibited conduct as defined in the 77td Terms & Conditions;
• Responsible gaming: Administering deposit limits, loss caps, session timers, and self-exclusion requests made in connection with your 77td responsible gaming settings;
• Customer support: Responding to queries, resolving disputes, and providing technical assistance to 77td account holders;
• Legal compliance: Meeting obligations under applicable gaming, financial, and data protection regulations;
• Platform improvement: Analysing anonymised, aggregated usage data to improve the quality, performance, and user experience of the 77td Platform.

77td processes personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the terms of the user agreement between you and 77td, including account registration, game access, and payment processing;
• Legal obligation: Processing necessary to comply with applicable KYC, AML, age verification, and gaming regulation requirements;
• Legitimate interests: Processing conducted for fraud prevention, Platform security, and responsible gaming enforcement where these interests are not overridden by your privacy rights;
• Consent: Where you have explicitly consented to specific processing activities, such as receiving promotional communications from 77td.

77td does not sell, rent, or trade your personal data to third parties for marketing purposes under any circumstances. 77td may share your personal data in the following limited circumstances only:

• Payment processors: Transaction data is shared with JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and other approved payment processors solely as required to execute deposit and withdrawal instructions;
• KYC and AML service providers: Identity documents and verification data are shared with licensed third-party verification services for the purpose of satisfying 77td's compliance obligations;
• Casino game providers: Certain session identifiers are shared with licensed game studios supplying casino content to the 77td Platform, solely for the purpose of delivering the relevant game services;
• Legal authorities: 77td will disclose personal data to law enforcement, regulators, or other governmental authorities where required by law, valid legal process, or in response to a legitimate regulatory request;
• Business transfers: In the event of a merger, acquisition, or sale of all or part of 77td's business, user data may be transferred to the acquiring entity subject to equivalent privacy protections.

77td retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your account's active status and for any legally required retention period thereafter.

• Account data and transaction records are retained for a minimum of five (5) years following account closure to satisfy applicable AML and gaming regulatory record-keeping requirements;
• Support communications are retained for a minimum of three (3) years;
• Responsible gaming records, including self-exclusion requests and limit histories, are retained for a minimum of five (5) years;
• Data collected for fraud prevention and security purposes may be retained for longer periods where there is a legitimate interest in doing so.

Upon expiry of the applicable retention period, 77td will securely delete or anonymise your personal data in accordance with its data disposal procedures.

77td implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and 77td's servers, including all 77td login sessions;
• AES-256 encryption for stored personal data and financial records;
• Access controls restricting internal access to personal data on a need-to-know basis;
• Regular security audits and vulnerability assessments of 77td's Platform infrastructure;
• Two-factor authentication available to all 77td account holders as an additional layer of login security.

While 77td takes all reasonable precautions, no system is entirely immune to security incidents. In the event of a data breach affecting your personal data, 77td will notify affected users and relevant authorities as required by applicable law.

77td uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Essential cookies: Necessary for the Platform to function, including maintaining your login session and remembering your account preferences. These cannot be disabled without affecting Platform functionality;
• Analytics cookies: Used to collect anonymised, aggregated data about how users interact with the 77td Platform. This data informs Platform improvements and does not identify individual users;
• Security cookies: Used to detect and prevent fraudulent access attempts and to support two-factor authentication and session integrity.

By continuing to use the 77td Platform after being presented with this Policy, you consent to the use of essential and security cookies. Where applicable law requires explicit consent for analytics cookies, such cookies will only be activated upon your express opt-in.

Subject to applicable law, you may hold the following rights in relation to personal data 77td holds about you:

• Right of access: You may request a copy of the personal data 77td holds about you;
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected;
• Right to erasure: You may request deletion of your personal data where 77td no longer has a legal basis for retaining it, subject to applicable regulatory retention requirements;
• Right to restriction: You may request that 77td restrict processing of your data in certain circumstances while a query or dispute is being resolved;
• Right to data portability: Where technically feasible and legally applicable, you may request that your data be provided in a structured, machine-readable format;
• Right to object: You may object to processing carried out on the basis of legitimate interests where you have compelling grounds relating to your particular situation.

To exercise any of these rights, please contact the 77td support team using the contact information in Section 13 below. 77td will respond to rights requests within the timeframe required by applicable law. Some requests may be subject to identity verification before processing.

The 77td Platform is strictly for adults aged 18 and above. 77td does not knowingly collect personal data from individuals under the age of 18. If 77td becomes aware that personal data has been collected from a minor, the relevant account will be immediately suspended, all data will be deleted in accordance with 77td's data disposal procedures, and no winnings or balances will be released.

77td reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this page. Where changes are material, 77td will notify registered users via their registered contact details or through a notice on the Platform prior to the changes taking effect.

Continued use of the 77td Platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this Policy periodically to stay informed of how 77td handles your personal data.

If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a privacy-related concern regarding your 77td account, please contact the 77td support team. Our English-language team is available 24 hours a day, seven days a week, and can assist users across Pakistan including those based in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, and Peshawar.

Contact email: [email protected]

The email address above is provided as plain text for reference only. It is not a clickable link. Please copy it manually to send correspondence to 77td.